Our testimonials
Frequently asked questions
What is BitroMart?
BitroMart is an Online Marketplace where you can buy Useful and
Trending Items for Daily Living, Home, Kitchen, Beauty, Wellness and more.
The products are available at very competitive price with the added benefits of Coupon Deals,
Discounts and Cashback (Revenue Sharing) through Loyalty Program.
Most of our products are focussed around solving a problem, leading to convenience
in your life.
What are the payment modes for buying at the store?
You will surely be able to find a way to pay us to shop at BitroMart.
We accept Domestic and International Credit & Debit cards, EMIs ( Credit/Debit Cards & Cardless),
PayLater, Netbanking from 58 banks, UPI and 8 mobile wallets.
Do you offer Cash on Delivery (COD)?
Yes, we do offer Cash on Delivery for our customers across India.
Where is BitroMart based?
BitroMart is based in India with operating bases in multiple locations including Delhi.
Where are you shipping to — domestic or international?
At the moment, we are shipping only in India. However, we do plan to operate and ship Internationally
in the near future.
Do you offer discounts or coupons for the products at the store?
We do offer discounts and Coupon Codes from time to time for our loyal customers and first time buyers.
These offers could be to commemorate an occasion or during festivals or it could be aimed to promote enhanced
buying during a particular period.
What is the time frame for product shipment?
We ship the product the next working day after the order is placed. Generally, our customer receive
shipment between 7 to 10 days.
Do you offer exchange and returns of good?
We have a 7-day timeframe for exchange and returns of good as per our Refund Policy mentioned on our website.
What is the best way to contact BitroMart team?
You may reach us on WhatsApp, Telegram or Discord. In addition, you may write to us about your query or enquiry
at : support@bitromart.com